Shipping policy
Shipping Policy
Last updated: 26/05/2026
Thank you for shopping with groovii 🤍
We’re excited to get your dancewear to you as quickly and smoothly as possible.
Processing Time
Orders are usually processed within 2–5 business days.
Please note that during launches, drops, holidays, or high-demand periods, processing times may be slightly longer.
Shipping Times
Estimated shipping times may vary depending on your location.
- Netherlands: 1–3 business days
- Europe: 3–10 business days
Please note that these are estimated delivery times and not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Customs & Import Taxes
International customers may be responsible for customs fees, import duties, or taxes depending on their country’s regulations.
groovii is not responsible for these additional charges.
Delays
While we do our best to ensure timely delivery, groovii is not responsible for delays caused by:
- shipping carriers
- customs
- weather conditions
- incorrect shipping addresses
- unexpected logistical issues
Incorrect Address
Please make sure your shipping address is correct before placing your order.
groovii is not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged or appears lost, please contact us at groovii.eu@gmail.com within 7 days of delivery.
We’ll do our best to help resolve the issue.
Thank you for supporting groovii, made for danceholics who move freely 🤍